Privacy Policy

AFRODE CLINIC (hereinafter “our clinic”) recognizes the critical importance of protecting patients’ personal information. In compliance with the Act on the Protection of Personal Information and all related laws, regulations, and guidelines, we are committed to handling personal information appropriately in accordance with the following policy.

1. Definition of Personal Information

“Personal information” as used in this policy refers to personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information, including but not limited to name, date of birth, address, telephone number, contact details, and medical information that can identify a specific individual.

2. Purposes of Use of Personal Information

Our clinic uses personal information collected for the following purposes.

Provision of medical services, including diagnosis, testing, treatment, and health guidance
Appointment management, communications, and follow-up care
Medical billing and accounting processes
Medical safety management and accident prevention
Infection control within the clinic
Service improvement and research (in anonymized, non-identifiable form)
Reporting to administrative and public agencies as required by law

3. Collection of Personal Information

Our clinic clearly states the purpose of use when collecting personal information and collects it through lawful and appropriate means.

4. Disclosure to Third Parties

Our clinic does not disclose personal information to third parties without the individual’s consent, except in the following circumstances.

When required by law
When necessary to protect a person’s life, body, or property
When particularly necessary for improving public health or promoting the sound development of children
When cooperation is required for a government agency, local public entity, or a party commissioned by such entities to perform duties prescribed by law
When sharing information within the scope necessary for coordinated care with affiliated medical institutions

5. Security Management of Personal Information

Our clinic implements appropriate security measures to prevent the leakage, loss, or damage of personal information. We also provide education and awareness training to all staff members who handle personal information regarding the importance of data protection.

6. Disclosure, Correction, and Deletion of Personal Information

When an individual requests disclosure, correction, suspension of use, or deletion of their personal information, we will respond within a reasonable timeframe and to a reasonable extent. Please contact our inquiry desk for such requests.

7. Use of Cookies and Access Analytics

This website may use cookies and access analytics tools such as Google Analytics to improve our services. Information collected through these tools is anonymized and does not identify any individual. Cookies may be disabled through your browser settings.

8. Changes to This Privacy Policy

Our clinic may update this policy in response to changes in laws or improvements to our services. Any revised policy takes effect upon publication on this website.

9. Contact for Privacy Inquiries

For questions or concerns regarding the handling of personal information, please contact us at:

AFRODE CLINIC
BASE Jingumae B1F, 3-5-7 Jingumae, Shibuya-ku, Tokyo 150-0001
TEL: 03-5843-0130
Email: contact-afrode@mwp.work

Last updated: April 21, 2026